Your satisfaction with our jewelry is important to us. We offer our customers a workmanship guarantee on jewelry we sell. If the jewelry develops a fault, we will repair the jewelry. This guarantee does not cover intentional misuse of the jewelry, intentional damage inflicted on the jewelry or normal wear and tear of the jewelry. If you need assistance, please contact us by email. Mahalo & Aloha, Stan Shinkawa Shinkawa Limited... circa 1963 (808) 947-9475 stanshinkawa@yahoo.com